Support As A Business: How to pay me
As there have been times where people have wanted to pay me for services rendered Continue reading SAAB: How to pay me
Category Archives: SAAB
Support As A Business
SAAB: Public Phone Numbers
Support As A Business: Public Phone Numbers
Originally, when I created this website, I was hesitant to post my phone number here. I figured anyone who needed it would have enough face to face interactions that my number would spread that way. Continue reading SAAB: Public Phone Numbers
SAAB: At Your Worst
Support As A Business: At Your Worst
I’m sure you’ve printed hundreds of documents. You’ve sent (and received) thousands of emails. You’ve used your laptop for years. But I don’t see that. I see the time you can’t print, you can’t send email, or your laptop burst into flames. Continue reading SAAB: At Your Worst
SAAB: Effective Phone Support
Support As A Business: Effective Phone Support
I am often providing technical support over the phone. Having done this for a good number of years I have learned a simple trick that make the process more effective: Do the same thing on your end that you are having them do on their end. Continue reading SAAB: Effective Phone Support
SAAB: Writing
Support As A Business: Writing
While I have a variety of hobbies and other time sinks, professionally I work with computers. In a variety of ways, which is irrelevant here. What is relevant is how much writing I have to do. Continue reading SAAB: Writing
SAAB: Ignored Scams
Support As A Business: Ignored Scams
Generally speaking, when people have work for me it is to accomplish a partial task. Build this website, recover this data, teach this skill, etc. Often enough, in the process of doing what I’ve been asked, other things come to my attention. At which point I’ll bring them to the attention of the client, offer my opinion, and let them decide on a course of action. Continue reading SAAB: Ignored Scams
SAAB: Teaching Troubles
Support As A Business: Teaching Troubles
I am often helping people with their computers, in various ways. And often enough this leads to teaching various things. In the course of doing the task I have been hired to do, questions come up and the activity can move towards teaching. Not always, but it does happen. Continue reading SAAB: Teaching Troubles
Dead Clients
Death is inevitable. Take either a large enough group of people and a short period of time, or a smaller group and a longer time frame. In either case, at some point, someone will die. Continue reading Dead Clients