AIC: Closing Support Tickets

Adventures In Computing: Closing Support Tickets

      Background that is only relevant for setting the stage: I was having a technical issue so I used the companies support system to generate a ‘help ticket’. Details don’t matter, that’s not where the adventure was. No, that came after I realized that I didn’t need help, that I managed to solve my own problem (it had been a reading comprehension fail on my part). Continue reading AIC: Closing Support Tickets